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| Mar 19, 2008 1:58 am |
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re: Accepting Credit Card payments online |
Linda Walker
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Hi Janet,
When I started my business I faced the same issue because I coach entrepreneurs by phone. I started with Paypal for people signing up to my workshops and would send Paypal Requests to pay for my coaching clients but found that I had to remind them and run around a lot just to get paid.
This left me exhausted but also frustrated with having to broach yet again the subject of money. I also felt that it created a riff in the relationship, which I didn't want at all. Since my clients currently get personal coaching from me for a fixed monthly fee over several months, I finally went to my bank and opened a merchant account using IVR, where every month, I call a phone number and punch into the phone, my clients' credit card numbers. You want to automate as much as possible right away.
I had to set up a system where they agreed in writing and with a lot of information to allow me to do that and have not had any issues to date... I've saved hours of frustration and have a blissful relationship with all my clients.
If you're running an online business, where they purchase things or information, there are a few resources that might help:
professionalpaysolutions.com in the US (I'm Canadian so this was not an option for me)
and if you have digital downloadable files, ie the client pays for an ebook, and then downloads it, the best solution is clickbank.com whose fees are higher but then you avoid a lot of issues with downloads.
Hope this helps.
Linda
Linda Walker
http://www.coachlindawalker.com
Private Reply to Linda Walker (new win) |
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